Privacy Policy for FF Chat

Last updated: July 2026

FF Chat ("the App") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you use FF Chat, we may collect:

Your name and profile information.
Your email address when you sign in.
Profile photos.
Messages you send and receive.
Images and voice messages shared through the App.
Technical information required to operate and secure the service.

2. How We Use Your Information

We use your information to:

Create and manage your account.
Enable private and group messaging.
Deliver messages and media.
Improve the performance, reliability, and security of the App.
Prevent abuse, fraud, and unauthorized access.

3. Data Storage and Third-Party Services

FF Chat uses trusted third-party services, including:

Firebase Authentication.
Cloud Firestore.
Cloudinary for media storage and delivery.

These service providers may process and store data on our behalf in accordance with their own privacy policies and security practices.

4. Data Sharing

We do not sell or rent your personal information. Information may be shared only with service providers necessary to operate FF Chat, when required by law, or when needed to protect users, the App, or our legal rights.

5. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of internet transmission or electronic storage is completely secure.

6. Data Retention and Deletion

We retain information only for as long as necessary to provide the App, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated personal data by contacting us using the email address below.

7. Children's Privacy

FF Chat is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your account and personal data.
Object to or restrict certain processing activities.
Contact us regarding privacy concerns.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

If you have questions, privacy concerns, or a data deletion request, contact us at:

Email: ffchat@benexengineering.de